Frequently Asked Questions
FAQs
About Inofia
If you would like to return your Inofia mattress, please contact us on support@inofia.co.za . You will receive a refund within 7 days.
About Inofia Mattresses
Inofia provides FREE shipping on all products.
You could compare getting used to your new mattress to the same process as getting used to new shoes. The mattress you previously owned had time to adapt to your body shape and soften. When you sleep on a new mattress, it is possible you may feel a slight discomfort at first, and that is why we recommend trying your mattress for at least 30 days before considering a return.
A layer of convoluted Foam is placed on the bottom of the normal memory foam to allow freedom of movement during the night; it doesn’t restrict your movement. And, when you do move, you’re unlikely to disturb your partner. because this mattress is good at absorbing movement.
About Inofia Pillow
The unique construction and technology in the Inofia Pillow make it perfect for any type of sleeper, whether you sleep on your side, stomach or back. The Inofia Pillow will provide the proper contouring support you need for a great night’s sleep.
About Inofia Mattress Topper
During the first 100 nights the trail applies, if you are not totally satisfied you may return the mattress to us for a full refund, however we recommend a breaking in period of 60 nights. look under the 100 night free trial.
Only mattresses purchased from www.inofia.co.za will qualify for the 100 night trial
Note: You will have to bare
Yes, there is a 10-year limited warranty against structural and craftsmanship Defects.
Pro Rata Calculation – Purchase Price / 10 years = x
x multiplied by number of years since purchase
This will provide you a replacement or repair cost.
Inspection and transport cost not included.
Shipping & Return
Delivery takes 3 -7 working days within South Africa and 5 -10 working days to other countries across the African continent.
During the first 100 nights the trail applies, if you are not totally satisfied you may return the mattress to us for a full refund, however we recommend a breaking in period of 60 nights. look under the 100 night free trial.
Note: You will have to bare
